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Health Services Technician

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Applications must be submitted by 11:59 pm PT on the closing date. If you need assistance with your online application, employment staff is available 8:00 am to 4:30 pm PT, Monday through Friday (excluding all major holidays).

Posting Details

Posting Details (Default Section)

Closing Date:
Open Until Filled Yes
Classification Title Health Services Technician
Working Title
Recruitment Limits
Location District Wide
Pay Information

Click here for the hourly pay rate.
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Bargaining Unit AFT-NANCE
Range No Response
Department District Wide
The Position

Under the direction of the Director of Student Health Services, College Nurse and/or Nurse Associate to perform the duties of front medical office receptionist and nursing assistant.

Major Responsibilities

EXAMPLES OF OFFICE DUTIES
1. greeting patients/students at the reception desk and preparing charts (medical
records) as necessary.
2. answering telephones, making appointments, providing forms, assistance and
information to students, faculty and the general public.
3. contacting insurance companies, as needed.
4. preparing and maintaining medical records and reports.
5. maintaining student insurance records.
6. providing claim forms for student accident insurance
7. operating a variety of office equipment including computer, printer, copier and
fax machine.
8. typing letters. memos, reports and other similar materials to include designing and
producing flyers for promotional events.
9. maintaining a clean and orderly work environment.
10. maintaining inventory on all medical forms and supplies needed for medical
records and front reception area.
11. assembling and distributing incoming and outgoing mail.
12. collecting fees from students/faculty/staff for fee services as necessary.
13. training and providing work direction to student workers and hourly help on a
temporary basis.

EXAMPLES OF PATIENT CARE DUTIES
1. perform venipuncture (phlebotomy) procedure on patients for ordered tests
2. collect other laboratory specimens as directed by RN or MD.
3. take patient vital signs to include weight, height, B/P, pulse oximetry, peak flow, body temperature, pulse and respirations. Report abnormal findings to RN, NP or MD
4. perform urine analysis by chemical strip method and document. Report abnormal findings to RN, NP or MD
5. complete laboratory requests forms. And prepare specimens to be sent to the laboratory.
6. assist RN, NP or MD as needed (i.e. performing stand- by for exam, etc.)
7. organize and clean exam rooms.

Qualifications

Knowledge:

  • Fundamentals of office receptionist duties, preferably from medical office experience
  • Basic knowledge of medical terminology.
  • Computer knowledge to include data entry and publishing
  • Basic accounting skills
  • Telephone etiquette
  • Knowledge on the operation of computers, printers, copy machine and fax machine.
  • Oral and written communication, including interview techniques
  • Cardiopulmonary resuscitation (CPR) and first aid training
  • Laboratory specimen collection procedures (venipuncture)
  • Medical aseptic principles
  • Use and maintenance of medical supplies and equipment
  • Patient teaching and reinforcement of nursing and medical regimen.

    Skills and Abilities
  • Universal precautions
  • Independently be able to produce letters and memo’s using MS Word or similar Office computer software.
  • Understand and follow oral and written communications.
  • Be able to decipher medical records in written format.
  • Work cooperatively with others.
  • Independently organize and prioritize work duties.
  • Be able to function under sometimes-stressful situations.
  • Communicate effectively in both oral and written formats
  • Draw blood, collect and prepare laboratory specimens
  • Perform first aid techniques, such as simple bandaging of wound, applying ice and ace wrapping to extremity and control bleeding

    Training and Experience
    Current certification in CPR , First Aid and Phlebotomy.
    Training received either by formal class work or on the job training in office receptionist duties, preferably medical office work. This training can be on-going, such as a student in a Medical Assistant/ Medical Office Assistant/ licensed vocational nursing or nursing program.

    At least one year of experience as a medical office receptionist/assistant experience is required.
  • Desired Qualifications
    Licenses/Certificates/Credentials:
  • Valid California Drivers’ license
  • Current CPR certification for Health Care Professional
  • Current First Aid certification
  • Phlebotomy certificate
  • Commitment to Diversity:

    All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

    Working Conditions

    Physical Requirements:
    Category III, usually minimum

    Environment:
    Favorable, usually involves an office

    Special Instructions to Applicants:
    Conditions of Employment:
    Posting Number NC00295

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * How did you hear about this employment opportunity?
      • No Response
      • SDCCD employment web site
      • EdJoin (SD Co. Office of Education)
      • CA Community Colleges Registry
      • Craig's List
      • Inside Higher Ed
      • Chronicle of Higher Ed
      • Professional organization/publication
      • SD Union Tribune newspaper ad (including Sign On San Diego)
      • SDCCD Employee
      • Job Fair
      • Other (list below)
    2. If other, please specify.

      (Open Ended Question)

    3. * Are you a current SDCCD employee?
      • Yes
      • No
    4. If yes, please enter your employee ID:

      (Open Ended Question)

    5. * The San Diego Community College District has a very diverse staff and student population in terms of ethnicities, cultures, and languages. Describe your experience that demonstrates your cultural competency and sensitivity to diversity.

      (Open Ended Question)

    6. * Please describe your experience, knowledge, and skills that you feel qualifies you to work in this position.

      (Open Ended Question)

    Required & Optional Documents

    Required Documents
    Optional Documents
    1. Licenses/Certificates/Credentials
    2. Résumé