Skip to Main Content

Health Services Assistant

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Applications must be submitted by 11:59 pm PT on the closing date. If you need assistance with your online application, employment staff is available 8:00 am to 4:30 pm PT, Monday through Friday (excluding all major holidays).

Posting Details

Posting Details (Default Section)

Closing Date:
Open Until Filled Yes
Classification Title Health Services Assistant
Working Title
Recruitment Limits
Location District Wide
Pay Information

Click here for the hourly pay rate.
If you would like to open the link in a different tab or window, right click and select the option.

Bargaining Unit AFT-NANCE
Range No Response
Department District Wide
The Position

Under the direction of the Director of Student Health Services, College Nurse and/or Nurse Associate to perform the duties of front medical office receptionist.

Major Responsibilities


1. greeting patients/students at the reception desk and preparing charts (medical
records) as necessary.
2. answering telephones, making appointments, providing forms, assistance and information to students, faculty and the general public.
3. contacting insurance companies, as needed.
4. preparing and maintaining medical records and reports.
5. maintaining student insurance records.
6. providing claim forms for student accident insurance
7. operating a variety of office equipment including computer, printer, copier and fax machine.
8. typing letters. memos, reports and other similar materials to include designing and producing flyers for promotional events.
9. maintaining a clean and orderly work environment.
10. maintaining inventory on all medical forms and supplies needed for medical records and front reception area.
11. assembling and distributing incoming and outgoing mail.
12. collecting fees from students/faculty/staff for fee services as necessary.
13. training and providing work direction to student workers and hourly help on a temporary basis.



  • Fundamentals of office receptionist duties, preferably from medical office experience
  • Basic knowledge of medical terminology.
  • Computer knowledge to include data entry and publishing
  • Basic accounting skills
  • Telephone etiquette
  • Knowledge on the operation of computers, printers, copy machine and fax machine.
  • Oral and written communication, including interview techniques
  • Cardiopulmonary resuscitation (CPR)

    Skills and Abilities

  • Independently be able to produce letters and memo’s using MS Word or similar Office computer software.
  • Understand and follow oral and written communications.
  • Be able to decipher medical records in written format.
  • Work cooperatively with others.
  • Independently organize and prioritize work duties.
  • Be able to function under sometimes stressful situations.
  • Communicate effectively in both oral and written formats

    Training and Experience
    Training received either by formal class work or on the job training in office receptionist duties, preferably medical office work. This training can be on going, such as a student in a Medical Assistant/ Medical Office Assistant/ Licensed vocational nursing or nursing program..

  • At least one year of experience as a medical office receptionist experience is desired.
  • Certification in CPR for Health care professionals
  • First Aid Training and certification is desired
  • Desired Qualifications

    Valid California Drivers’ license
    Current CPR Certification

    Commitment to Diversity:

    All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

    Working Conditions

    Physical Requirements:
    Category III, usually minimum

    Favorable, usually involves an office

    Special Instructions to Applicants:
    Conditions of Employment:
    Posting Number NC00294

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * How did you hear about this employment opportunity?
      • No Response
      • SDCCD employment web site
      • EdJoin (SD Co. Office of Education)
      • CA Community Colleges Registry
      • Craig's List
      • Inside Higher Ed
      • Chronicle of Higher Ed
      • Professional organization/publication
      • SD Union Tribune newspaper ad (including Sign On San Diego)
      • SDCCD Employee
      • Job Fair
      • Other (list below)
    2. If other, please specify.

      (Open Ended Question)

    3. * Are you a current SDCCD employee?
      • Yes
      • No
    4. If yes, please enter your employee ID:

      (Open Ended Question)

    5. * The San Diego Community College District has a very diverse staff and student population in terms of ethnicities, cultures, and languages. Describe your experience that demonstrates your cultural competency and sensitivity to diversity.

      (Open Ended Question)

    6. * Please describe your experience, knowledge, and skills that you feel qualifies you to work in this position.

      (Open Ended Question)

    Required & Optional Documents

    Required Documents
    Optional Documents
    1. Licenses/Certificates/Credentials
    2. Résumé