San Diego Community College District Application for Employment

Information Officer

Posting Details

Posting Details (Default Section)

Closing Date: 10/02/2017
Open Until Filled No
Classification Title Information Officer
Working Title Information Officer
Recruitment Limits
Location San Diego City College
Pay Information

Range L ($6,304.69 – $10,525.92) per month based on the current Supervisory and Professional Employees’ Association – Salary Schedule B

Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the SPAA – Supervisory & Professional Administrators Association Handbook. This position is FLSA Exempt and does not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

Position Equivalent FTE:
No. Months: 12
Position Number: 005021
FLSA Status Exempt (does not accrue overtime)
Position Type Classified
Bargaining Unit Supervisory & Professional Administrators Association
Range L
Department Office of the President
The Position

Applications are currently being accepted for Information Officer in the San Diego Community College District, located at San Diego City College. Hours are Monday through Friday, 8:00am to 5:00pm. Selected candidate must be willing to adjust work days/hours based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Classification Description

Click here for description

If you would like to open the link in a different tab or window, right click and select the option.

Desired Qualifications

The following competencies, knowledge and skills are desired:
Examples of Duties and required qualifications can be found on the linked Information Officer classification description.

The Information Officer is expected to meet the qualifications presented on the Information Officer classification description and displayed as “Desired Qualifications” and “Training and Experience,” as well as the “Licensure” upon completing the first six (6) months of employment in a Information Officer assignment.

Some of the following ‘qualifications’ may be duplicates from the list on the linked Information Officer classification description. Those ‘qualifications’ below that are not duplicates from the list on the linked Information Officer classification description are desired or preferred but not required.

• Principles in public relations, marketing, advertising, graphics design, standards, and printing services for the techniques of preparing, producing and disseminating information, using all major communications media;
• Journalistic styles of writing and editing;
• Principles and techniques of establishing and maintaining good internal and external relations;
• Management of office operations;
• Special events coordination;
• Desktop publishing, donor software, photography, interviewing, speech writing, editing, proofreading and multi-media presentation development including PowerPoint presentation skills;
• Strong oral and written communication skills, including the ability to provide audience appropriate communications and to communicate to both internal and external audiences;
• Detail-oriented and ability to effectively interact with coworkers, supervisors and general public.
• Serve as a resource providing professional counsel regarding sensitive and confidential issues which have potential impact upon the college’s functional and political stability and/or external reputation.
• Direct and manage the development and implementation of the strategic plan for marketing and public relations.
• Plan, develop and coordinate college marketing and recruitment materials that create and maintain a consistent, positive and dynamic public image.
• Keep external community informed of campus activities and events.
• Maintain archive of news clippings about the college.
• Produce and maintain inner-agency communications such as newsletters, develop short-range and mid-range communications activities (including measurable goals).
• Coordinate, schedule, facilitate and direct college public relations with all campus departments; coordinate all college advertising and publicity efforts. Serve as college’s in-house advertising and public relations agency resource.
• Write and edit clear, concise, accurate and effective informational materials for public distribution while maintaining design and editorial standards to assure high quality of promotional literature.
• Provide direction for creative development and print production for marketing collateral materials and special events.
• Oversee the production of multimedia for use in campus presentations and online.
• Manage and oversee the college’s social media and marketing campaigns.
• Direct and supervise the production and distribution of news releases, public service announcements, media advisories, selected administrative speeches, campus newsletters and articles relative to subjects that support the college goals with general print and electronic media, trade media and the college’s web page.
• Coordinate with the District’s Public Information Office on media relations, campus outreach, and District activities and board participation.
• Facilitate research into the most effective means of communication with different target markets, including print, broadcast and web media.
• Develop, write and implement a strategic marketing plan to enhance college and community relations in support of enrollment management activities.
• Understand, support, and adhere to the College’s graphic standards and District publication protocols.
• Support or serve as chair of communications committees(e.g., the Marketing Committee).
• Serve as a member of committees including those directed towards enrollment issues, recognition ceremonies, commencement, the City College Foundation, and others as assigned.
• Participate in crisis response planning and serve as spokesperson to media inquiries including campus emergency/crisis communication, and serve as a member of the College Community Emergency Response Team (C-CERT).
• Assist with the management of websites and post routine and emergency messages to the College website, Facebook, Twitter, and mobile applications.
• Provide coordination for joint projects with the District office and other SDCCD campuses as requested.
• Serve as liaison with the surrounding communities, high schools as well as other educational institutions, the private sector, government agencies, news media, and public and community groups to enhance the image of the College.
• Oversee college public information outreach, including development and direction of distribution system to insure timely and direct delivery of college information materials throughout the service area.
• Serve as a spokesperson for college public information matters.
• Organize and execute selected special events. Recommend, develop and administer policies and procedures.
• Establish and maintain cooperative and effective working relationships with others.
• Manage public relations and/or any other pertinent communication strategies.
• Assist in the development and maintenance of the college webpage
• Recommend, prepare and administer a departmental budget.
• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of staff and students.
• Prepare administrative and financial reports; maintenance of records.
• Provide supervision and work direction to others.
• Perform related duties as assigned by the President.
• Master’s degree preferred and experience in a college or university communications office preferred.
• Five years of experience in the public or private sector either working in the field as a journalist, public relations or communications professional preferred.
• Additional experience and understanding of marketing, graphic production, media and community relations is a plus.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with your on-line application.
Commitment to Diversity:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Special Instructions to Applicants:

To ensure full consideration, qualified candidates must submit a complete online application that includes the items listed (extraneous material will not be reviewed). References to résumés or other uploaded documents within the online application will be considered an “incomplete” application; please enter “N/A” if any section does not apply.
3. LETTER OF APPLICATION: A letter of application addressing the qualifications listed in the announcement for this position;
4. PROFESSIONAL REFERENCES: Please provide the names and contact information of five (5) professional references, within the application, who can provide information regarding your ability to successfully perform the duties of this position; AND
5. OTHER: Three (3) samples of your writing, specifically published articles and/or press releases that resulted in publication. Identify where the releases were published. The samples must be uploaded as one file. Please use “Other” as the document type.

Important: To ensure consistency and fairness to all candidates, please do not submit materials other than those requested (i.e., personal photo, articles you’ve written, etc). Please only upload requested documents using respective document name labels. Uploading extraneous materials, unless specifically requested within this posting, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Before submitting the application and uploaded materials, please check all to make certain they are complete and accurate. Once you submit, you will not have access to your application. If you think you have made an error prior to the closing date, please contact HR at (619) 388-6579 or email

  • Application materials sent via mail, fax, or e-mail will not be accepted.
  • Note that correspondence, including interview invitations, will be sent to you via e-mail. It is the applicant’s responsibility to check his/her email frequently for correspondence
  • All inquiries, nominations and applications will be held in the strictest confidence.
  • Conditions of Employment:

    • Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position);
    • Pass a pre-employment physical exam at the District’s expense;
    • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
    • Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to first day of employment);
    • Present original documents for proof of eligibility to work in the United States (if applying for a permanent contract position, you must be able to permanently work in the U.S.); AND
    • Attend a new hire processing appointment in Human Resources located at the District Administrative Offices.

    If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.

    Additional Information:

    SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.

    Posting Number CL00884

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * How did you hear about this employment opportunity?
      • No Response
      • SDCCD employment web site
      • EdJoin (SD Co. Office of Education)
      • CA Community Colleges Registry
      • Craig's List
      • Inside Higher Ed
      • Chronicle of Higher Ed
      • Professional organization/publication
      • SD Union Tribune newspaper ad (including Sign On San Diego)
      • SDCCD Employee
      • Job Fair
      • Other (list below)
    2. * If other, please specify.

      (Open Ended Question)

    3. * Are you a current SDCCD employee?
      • Yes
      • No
    4. * If yes, please enter your employee ID:

      (Open Ended Question)

    5. * The San Diego Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.

      (Open Ended Question)

    6. * Describe in detail your work experience in public relations, news media relations, and community relations. Provide key examples of projects for which you were primarily responsible.

      (Open Ended Question)

    7. * Describe three examples of your “best practice” public information print materials

      (Open Ended Question)

    8. * Describe experience coordinating production of promotional materials and experience working with graphic designers for such production

      (Open Ended Question)

    9. * Describe and detail marketing/advertising presentations you have scripted, (i.e. radio, television, magazines and newspaper ad copy and speeches).

      (Open Ended Question)

    10. * Describe experience that involved planning and/or coordination of special events.

      (Open Ended Question)

    11. * Please discuss your crisis management experience and how you manage a crisis situation, including working with media.

      (Open Ended Question)

    Required & Optional Documents

    Required Documents
    1. Résumé
    2. Letter of Application (Refer to "Special Instructions" in Posting)
    3. Other (Refer to Posting for Instructions)
    Optional Documents
    1. Foreign Degree Evaluation (required if applicable)
    2. Unofficial Transcript (Graduate)
    3. Unofficial Transcript (Undergraduate)